Loanzen is committed to extend the best possible services to its customers. Our customers can contact us for information on our products and services as well as in case of any grievance.
If you are not satisfied with our services/products, you can lodge a complaint via following means.
Level I: If you have any Service Request/Complaints, please reach our customer representative
Contact No : +91 9108047087 or Email to hello@loanzen.in
Level 2: Even after 5 days, if you are still not happy with the resolution you can reach cluster head on Email to anil.s@loanzen.in
Level 3: If you are still not satisfied with the resolution of your complaint you can approach the Reserve Bank Of India on below address
General Manager
Department of Non-Banking Supervision (DNBS)
Reserve Bank Of India, Nrupathunga Road, Bangalore -560001
Ph No : 080-22180397
Email:cms.cpc@rbi.org.in
